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#Outlook conditional formatting is not working how to
#Outlook conditional formatting is not working code
#Outlook conditional formatting is not working windows

Nailing the spacing of HTML emails has been a particularly tough challenge for email developers, and Outlook is one of the worst offenders.Ĭertain versions of Outlook will remove padding in a variety of situations.

#Outlook conditional formatting is not working code

Get the code and find out how this alternative solution for GIFs in Outlook works. You could also target Outlook clients and display an entirely different still image instead. If your GIF includes a call-to-action or important information, be sure it’s on that first frame. For that reason, the common advice is to make sure you start your GIF with a frame that looks acceptable. In those cases, Outlook will display only the first frame of an animated GIF.

#Outlook conditional formatting is not working windows

Can I Email now indicates that animated GIFs work on every Outlook client other than the older Windows desktop versions (2007-2016). While GIFs were a no-go in Outlook for quite some time, in 2019 Microsoft announced that an updated version of Outlook 365 would have GIF support. But it’s improved quite a bit over the years. The relationship between Outlook emails and animated GIFS is, well, complicated. Outlook and animated GIFs Don’t even get us started! Grab more code snippets for the fixes listed above and find out what works. It targets Outlook and collapses table borders.ĭeveloper Holly Bourneville also recommends using images with even-numbered pixel widths and heights.

Microsoft specific code: Add the snippet below to the email’s head.

Match the background color: Cover up the lines in Outlook when you change the background to the same color used in the section/table.

Use non-breaking spaces: Try placing an before closing a table cell.

Add ghost breaks: This is a way to force line breaks in problem clients that is similar to ghost columns, which are used to fix alignment issues.

Simply switching from a 15px to a 16px font-size could make the lines disappear.

Adjust heights and font sizes: Try changing from odd to even numbers.

So how do you fix this Outlook HTML email bug? We’ve suggested a few fixes in our article on getting rid of lines in Outlook emails: A few years ago, Email on Acid theorized that it could be caused by odd-numbered heights. This problem seems to occur randomly and was most prevalent in Outlook 2016. While it may not be the worst thing in the world, it looks unprofessional and degrades the email experience, especially if a bunch of these lines appear. The lines inherit the color of the background in an email’s. The client will sometimes add a 1 px line in between elements. This is easily one of the most notorious struggles with Outlook email development. While this isn’t an exhaustive list of the headaches that Outlook email coding can cause developers, it includes the biggest blockers standing in the way of email campaigns that render as expected. That’s why things like animated GIFs and the use of certain media queries work in some versions of Outlook, but not in the Windows desktop versions.

Conversely,, Outlook mobile apps, Outlook for Mac, and the online version of Outlook 365 use WebKit, which is much more reliable for rendering HTML emails. That’s because these clients use Microsoft Word as their rendering engine. So why does Outlook cause so many problems for email developers?Īs you read through this list, you’ll notice that many of the worst issues are limited to the Windows desktop versions of Outlook (2007-2019).

Outlook ignores HTML item width and heightġ1 tips for Outlook HTML email development.

Outlook ignores margin and padding on images.

#Outlook conditional formatting is not working how to

Let’s take a look at how to code Outlook HTML emails by diving into the most common rendering problems as well as some ways to solve them. Plus, Outlook usage is prominent among B2B email subscribers. Why do we continue to put up with it? Because we have no choice! Outlook represents one of the “Big 3 email clients,” trailing only Apple Mail and Gmail in popularity. Some of those Outlook issues have been fixed over the years, but others persist. Outlook inboxes have a reputation for rendering emails inconsistently and lacking support for features that email marketers want to use. Just the thought of developing Outlook HTML emails and troubleshooting problems might stir up frustrating memories and give you acid reflux. For email developers, that troublemaker is Outlook.Įmail developers have the same feelings about Microsoft Outlook as web developers once had about Internet Explorer (RIP).

There’s one in every family, classroom, and summer camp: A problem child or a black sheep, someone who requires extra attention until they get set straight.